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Checked bag fees
The fee for checked baggage depends on where you are flying: wholly within the State of Hawaii, between Hawaii and North America (either direction), or Internationally. Additional fees apply for...
Date Updated:
11/13/2018
HawaiianMiles award chart
Use your miles to book a Main Cabin or First/International Business Class seat for travel between Hawaii, North America and International destinations on Hawaiian Airlines with no blackout...
Date Updated:
05/28/2019
Fare-Hold Reservations
Find a fare that is too good to pass up, but need some time to think it over? Hold your reservation online, assigned seats* included! In order to take advantage of our Fare-Hold option, the...
Date Updated:
09/23/2019
Carry-on bag allowance
Each ticketed guest is permitted one carry-on bag and one personal item. A personal item is a laptop bag, briefcase, purse, or backpack that can fit under the seat in front of you. All carry-on...
Date Updated:
12/07/2017
Hawaiian Airlines Partners
Hawaiian Airlines has codeshare partnerships with a number of airlines throughout the world. Codesharing gives our guests even more options when traveling to destinations beyond our key network...
Date Updated:
08/13/2019
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Most Popular Help Pages
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Checked bag fees
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Earn HawaiianMiles, Fly on Partner Airlines
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Travel documents for U.S. citizens
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In-Flight - Meal Service
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Restricted items
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HawaiianMiles Expiration Policy
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Pualani Elite Membership - Qualifications & Benefits
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Web Check-In
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Traveling with a Lap Child (Under the Age of 2)
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Hawaiian Airlines
P.O. Box 30008
Honolulu, HI 96820